Legal and compliance

Nexus is designed to support responsible AI voice workflows. Customers remain responsible for how they configure, disclose, and use calling workflows in their own jurisdictions.

Calling and consent

Outbound calling, AI-generated voice, prerecorded/artificial voice rules, Do Not Call obligations, and call-recording consent can vary by purpose and location.

TCPA and FCC calling rules where applicable

Do Not Call and opt-out handling

One-party or all-party recording consent review

Industry safeguards

Healthcare, finance, legal, education, and other regulated sectors may require extra approvals, notices, retention controls, or contractual terms.

HIPAA BAA review for covered healthcare use

Financial and legal advice limitations

Sector-specific retention requirements

Responsible AI use

Voice automation should be transparent, monitored, and limited to approved business purposes.

AI disclosure where required

Human escalation paths

Testing before production use

Consent language

Recording notices

Opt-out flows

Data retention

Sensitive data capture

BAA or DPA needs