Nexus by Builtapps

Lead CRM

A focused lead workspace where every call, transcript, summary, status, and follow-up can stay attached to the customer record.

Structured lead records

Capture the fields your team actually needs, not just a loose transcript.

Name, phone, email, and custom fields

Lead status tracking

Source and call context

Follow-up clarity

Each lead can include the caller goal, urgency, preferred times, and next-step notes.

Qualified next actions

Team-ready notes

Searchable customer history

Operational visibility

Managers can review activity without listening to every recording from end to end.

Conversation summaries

Activity views

Pipeline-friendly records

Caller contact details

Inquiry type

Budget or preference

Location

Appointment interest

Urgency

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